FREQUENTLY ASKED QUESTIONS

Important Information

WHAT IS BRAKEOUT ARIZONA?

BrakeOut Arizona is the premier mobile escape room in the state of Arizona. Our experience puts groups into an immersive environment for a one-of-a-kind tactile experience. Enter our unique space and be transported to a post apocalyptic fall-out shelter. Your team will have to recreate the “egress protocols” of an increasingly paranoid individual in order to escape and see the light of day again.

GAME PLAY

WHAT IS AN ESCAPE ROOM?

An escape room is a live game. You and your team will step into a themed room with a unique mission where you will work together to uncover clues and complete tasks as you endeavor to escape the room. While there may be digital elements, you are interacting in a real immersive environment. This isn’t a video game. These games engage every sense and require a diverse set of skills to accomplish the mission.


How long does it take?

This varies by group but we have 2 timed scenarios: a 60 minute experience and a 20 minute experience. The difference between the 2 scenarios is the number of tasks required to complete / escape the room. Note, scenarios are programmed prior to a group entering the bus and cannot be changed once started.  Plan to spend 15 minutes prior to each game preparing and briefing for your mission, and 15 minutes after each game to debrief and take photos.

AM I REALLY GOING TO BE “LOCKED” IN THE BUS?

Yes and no. You will be behind a locked door while playing but the door is equipped with an exit button that stops the game and opens the door. Should you feel the need to leave the room, you are welcome to do so at any time. There are also additional points of egress that can be accessed in case of emergency.

GROUP SIZE AND AGE RANGE

HOW MANY CAN I HAVE IN MY GROUP?

The space can accommodate 6 to 8 adults comfortably without affecting game play.

IS THERE AN AGE LIMIT TO PARTICIPATE?

We recommend this experience  for ages 14 and up. We do allow younger players, but some of the game content may be too difficult for them. A paying adult, 18 or older, must participate with anyone that is 13 and under. 


CAN I BRING MY SMALL CHILD WITH ME?

Yes! Any child that is age 4 and under can come along with you and will be free of charge.

GENERAL INFORMATION

DOES THE BUS HAVE AC?

Yes, the bus has 2 window AC units that do a good job at keeping the environment as comfortable as possible.


CAN WE BRING FOOD OR DRINK INTO BUS?

We ask that no food or drink is taken into the game rooms. Alcohol is strictly prohibited. 


CAN I USE MY CELLPHONE INSIDE THE BUS?

No cell phones are allowed inside the bus.  There is a container for groups to leave their phones in a secure area while in the game

PLANNING AND PAYMENT

HOW MUCH DO YOUR GAMES COST?

Prices vary depending on the event. Please see our pricing chart for details. 


HOW DO I PAY?

All scheduled events are invoiced and payment terms are included.  Pop up events are paid for on site prior to your start time.  We accept cash and credit cards as well as common forms of electronic payments  i.e Venmo. Note:  If you are paying by credit card there will be an additional 4% processing fee.

WHAT IS  REQUIRED TO HOST AN EVENT?

The BrakeOut Arizona experience is built inside a full size public school bus (40 ‘x8’).  We require an open space of about 60’x20’ to allow the bus to maneuver in and out and set up our equipment. If you are booking a private event we ask that you secure any permits / permissions prior to the date of service.  We are happy to evaluate your proposed site prior to finalizing any details. We do run a generator so if the event is in a neighborhood it might be a good idea to inform / invite your close neighbors.


WHAT IS YOUR CANCELLATION POLICY?

We understand that plans change, so reservations for scheduled events can be cancelled up to 1 week prior to your booking for a full refund. For Pop Up events we ask that if you can’t make your time slot that you give us as much notice as possible. Contact us via phone or email to cancel and we will send a text / email confirmation


CAN I RESCHEDULE?

Absolutely! Give us a call anytime before your reservation to discuss available dates and times.

COVID 19 MITGATION INFORMATION

HOW ARE YOU ENSURING THE SAFETY OF YOUR GUESTS? (COVID 19 MEASURES)

Our normal operating procedures ensure the safety of every single guest and team member and include, but are not limited to the following:

  • All of the groups will be private experiences for the time being, meaning you will be in the game room with only your friends or family unless you give consent for additional people at the time.

  • Contactless Check-In: Our waivers are available online, so our guests will not need to touch screens or make contact with our team members during check-in.

  • We’ve made adjustments to some of our games to avoid high-touch elements and minimize contact.

  • Our team members will be distancing themselves from our guests by at least 6 feet at all times, as well as wearing face coverings

  • We have added more time in between all of our games to leave time for our new additional cleaning measures. 

  • We disinfect the environment between each and every group.